Welcome to Azomia.com! We are committed to delivering high-quality fashion accessories, clothing, jewelry, and mobile accessories to our customers worldwide. Please review our shipping policy below to understand how we process and ship your orders.
1. Order Processing Time
Retail Orders: Processing time for retail orders is 3-7 business days.
Bulk Orders: Bulk orders require a minimum processing time of 10-30 days, depending on the order quantity. If you are ordering more than 100+ pieces, please contact us for estimated processing time and details.
2. Shipping Time
The estimated shipping time varies between 10-35 days, depending on the shipping company, destination, and selected shipping method.
Shipping delays may occur due to unforeseen circumstances, customs clearance, or peak seasons. We appreciate your patience and understanding.
3. Shipping Charges
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Expedited shipping options may be available at an additional cost.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Please allow 24-48 hours for the tracking information to be updated by the shipping carrier.
5. International Shipping
We ship internationally; however, customers are responsible for any customs duties, taxes, or import charges imposed by their country.
Customs policies vary, so please check with your local authorities before placing an order.
6. Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact our support team for assistance.
We will work with the shipping provider to resolve the issue, but we are not responsible for delays caused by customs or third-party logistics providers.
7. Address Accuracy
Please ensure that your shipping address is accurate at checkout. Azomia.com is not responsible for non-delivery due to incorrect or incomplete address details.
If an order is returned due to an incorrect address, customers may be required to cover the reshipping costs.
For any further shipping inquiries, feel free to reach out to our customer support team at support@azomia.com.