Azomia.com International Shipping Policy

1. General Shipping Information
Azomia.com is committed to delivering high-quality products to customers worldwide. We offer international shipping to select countries, ensuring a smooth and secure delivery process. By placing an order with us, you agree to the terms outlined in this policy.

2. Shipping Destinations
We currently ship to a wide range of countries. To check if we deliver to your location, please enter your shipping address at checkout. If your country is not listed, we are unable to process your order at this time.

3. Shipping Methods & Delivery Time
We offer various international shipping options, including standard and expedited shipping. Estimated delivery times vary by destination and shipping method:

• Standard Shipping: 10-35 business days

• Expedited Shipping: 3-10 business days

Please note that delivery times are estimates and may be affected by customs delays, holidays, and unforeseen circumstances beyond our control.

4. Shipping Costs & Duties
Shipping costs are calculated at checkout based on your location, package weight, and chosen shipping method.

• Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient. These charges vary by country, and we recommend checking with your local customs office for details before placing your order.

5. Order Processing & Tracking
Orders are typically processed within 2-5 business days . However Bulk Orders processed within 10-40 days (depends on the order quantity), Once shipped you will receive a confirmation email with a tracking number to monitor your package’s progress. Tracking updates may take up to 48 hours to reflect on the carrier’s website.

6. Restricted Items
Certain items may be restricted or prohibited from international shipping due to local regulations. If an order cannot be shipped due to such restrictions, we will notify you and issue a refund for the affected items.

7. Lost, Delayed, or Damaged Shipments
While we take every precaution to ensure timely delivery, Azomia.com is not responsible for delays caused by customs, natural disasters, or other factors beyond our control. If your package is lost or damaged in transit, please contact our support team within 7 days of the estimated delivery date for assistance.

8. Returns & Refunds
We do not accept returns for international orders unless the item is defective or incorrect. If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we will provide further assistance.

9. Contact Us
If you have any questions regarding our international shipping policy, please contact our customer support team at support@azomia.com.

Thank you for shopping with Azomia.com!