1. Order Acceptance

• All domestic/international orders are subject to acceptance and availability.
• Azomia.com reserves the right to refuse or cancel any order at our discretion.
• If an order is cancelled, we will notify you via email and issue a refund if applicable.

2. Pricing & Currency

• All prices on Azomia.com are listed in INR unless otherwise specified.
• Exchange rates and additional fees may apply depending on your bank or payment provider.

3. Customs, Duties & Taxes

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• Azomia.com is not responsible for delays caused by customs clearance.
• If customs fees are not paid and the order is returned to us, a refund will be issued minus shipping costs.

4. Shipping & Delivery

• Estimated shipping times vary between 3-5 Business Days for domestic orders and 10-35 Days for international orders, depending on the shipping provider and destination.
• Delays due to customs, weather conditions, or logistical issues are beyond our control.
• Shipping costs are calculated at checkout and vary based on location and shipping method, only domestic order shipping is free.

5. Returns & Refunds

• International orders are not eligible for returns or exchanges unless the item received is defective or incorrect.
• Refunds for defective or incorrect items will be processed upon receiving sufficient proof (e.g., photos, videos).
• Shipping costs are non-refundable.

6. Payment Methods

• We accept major credit/debit cards, PayPal, and other available payment options at checkout.
• Payment must be completed at the time of purchase.

7. Address & Delivery Issues

• Customers must provide accurate shipping information at checkout.
• Azomia.com is not responsible for orders lost due to incorrect shipping details.
• If a package is returned due to an incorrect address, reshipping charges will apply.

8. Order Tracking

• A tracking number will be provided once your order has shipped.
• Tracking updates may take 24-48 hours to reflect on the carrier’s website.

9. Cancellations & Modifications

• Orders cannot be canceled or modified once they have been processed for shipping.
• Contact customer support immediately if you need to request a cancellation or change.

10. Contact Us

For any inquiries regarding international orders, please reach out to our customer support team at [Your Contact Email].

By placing an order with Azomia.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for shopping with Azomia.com!