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Our Terms & Conditions
Welcome to Azomia.com! By placing a domestic/international order with us, you agree to the following terms and conditions. Please read these terms carefully before making a purchase.
- Order Acceptance
- All domestic/international orders are subject to acceptance and availability.
- Azomia.com reserves the right to refuse or cancel any order at our discretion.
- If an order is cancelled, we will notify you via email and issue a refund if applicable.
- Pricing & Currency
- All prices on Azomia.com are listed in INR unless otherwise specified.
- Exchange rates and additional fees may apply depending on your bank or payment provider.
- Customs, Duties & Taxes
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Azomia.com is not responsible for delays caused by customs clearance.
- If customs fees are not paid and the order is returned to us, a refund will be issued minus shipping costs.
- Shipping & Delivery
- Estimated shipping times vary between 3-5 Business Days for domestic orders and 10-35 Days for international orders, depending on the shipping provider and destination.
- Delays due to customs, weather conditions, or logistical issues are beyond our control.
- Shipping costs are calculated at checkout and vary based on location and shipping method, only domestic order shipping is free.
- Returns & Refunds
- International orders are not eligible for returns or exchanges unless the item received is defective or incorrect.
- Refunds for defective or incorrect items will be processed upon receiving sufficient proof (e.g., photos, videos).
- Shipping costs are non-refundable.
- Payment Methods
- We accept major credit/debit cards, PayPal, and other available payment options at checkout.
- Payment must be completed at the time of purchase.
- Address & Delivery Issues
- Customers must provide accurate shipping information at checkout.
- Azomia.com is not responsible for orders lost due to incorrect shipping details.
- If a package is returned due to an incorrect address, reshipping charges will apply.
- Order Tracking
- A tracking number will be provided once your order has shipped.
- Tracking updates may take 24-48 hours to reflect on the carrier’s website.
- Cancellations & Modifications
- Orders cannot be canceled or modified once they have been processed for shipping.
- Contact customer support immediately if you need to request a cancellation or change.
- Contact Us
For any inquiries regarding international orders, please reach out to our customer support team at [Your Contact Email].
By placing an order with Azomia.com, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Thank you for shopping with Azomia.com!
